No refunds - no exceptions. Lineups and times are subject to change. Any ticket suspected of being purchased for the sole purpose of reselling can be canceled at the discretion of FIVE and/or TicketWeb. Tickets purchased from 3rd party resellers or any other ticketing websites are not allowed. Valid government-issued photo ID may be required for entry to age-restricted events. All minors (under 18) must be accompanied by an adult at any all ages show. Tickets available at the door (if not sold out). No re-entry.
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VIP: All package elements will be rendered invalid if resold. Name changes will be issued at the sole discretion of 237 Global. VIP instructions will be sent via email no later than three days (3) prior to the concert. If you do not receive this email three days (3) prior please email info@237global.com. All packages and contents are non-transferable; no refunds or exchanges; all sales are final. All VIP package items and experiences are subject to change. Please note that the information provided at the time of purchase (e-mail and mailing address) is the same information that will be utilized for individual contact requirements where applicable. 237 Global, the artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. If you have any questions regarding your VIP package elements, or have not received your package information within three days (3) of the concert date, please email info@237global.com.